Teacher missing from courses

[glaviolette]

A new teacher is not appearing in Canvas. She is in our SIS (PowerSchool) and her classes appear in Canvas but she does not have an account and does not appear in the "People" list as the teacher for her courses (no teacher is listed).  Any thoughts on what might be wrong?

[Chris_Hofer]

@glaviolette ...

Full disclosure...  I am in higher education, and I have no experience with PowerSchool.  Have you talked with your IT person at your school who handles sending enrollments from your SIS (PowerSchool) to Canvas?  It sounds like that needs to happen so that an account is created in Canvas, and then that instructor can then be added as a "Teacher" to the course.  I'm not sure how your school has things set up between PowerSchool and Canvas, but hopefully your IT person will be able to help with this matter.  Good luck!