I have successfully set up the sync with Microsoft Teams and Teams Meetings but for some reason, not all the students are being recognised and added to the Team.
We have used the Login Attribute as Email (as our students login with that way)
We have used the Active Directory Lookup Attribute as Primary email address (as this is taken for the logins)
Not being the Tech expert, was looking for some ideas why a few students are missing.
Could it be a simple matter of mis-spelled, missing or different email addresses?
Was wondering, for those that have set up the integration if there is a better set of combinations to use?
UPDATE: Looked through AD and the issue does not appear to be related to an email mis-match. We have found something that all (5) of our users have in common. Their Teams timezone is saying that they are 15 hours ahead.
We have checked their device date & Time settings and they are fine. There is no way to change the time zone in Teams.
Googling for a solution, on the Microsoft site it suggests making changes in the Outlook web app. Unfortunately not everyone who has replied has said this works. It has not with us. So who do you go to in order to get this fixed?
So frustrating and exactly why many users are reluctant to use technology in this way because it does not appear to be reliable and the solution either involves more manual work or the status quo (not using tech)!
