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YokoShimazaki-K
New Member

The screen looks strange

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Hello, when I click on "Dashboard" on Canvas, the screen looks strange with just bunch of squares.  What does this mean?  I can't work on my courses nor syllabi uploading because none of these squares are clickable and there is no label on any of these squares.

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Chris_Hofer
Community Coach
Community Coach

Hello there, @YokoShimazaki-K ...

Do you see flashing gray squares on your screen like those described in Solved: When I log on to Canvas, none of my courses are sh... - Instructure Community (canvaslms.com...?  The links I had provided in my reply from 2019 still apply.  You might also want to try a different browser.  For example, you might try using an up-to-date version of Mozilla Firefox or Google Chrome.  You might also try clearing your browser history/cache, too, to see if that helps:

If none of those options work for you, it might be a good idea to contact Canvas Support:

Good luck...let us know if you have any other questions about this...thanks!

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Chris_Hofer
Community Coach
Community Coach

Hello there, @YokoShimazaki-K ...

Do you see flashing gray squares on your screen like those described in Solved: When I log on to Canvas, none of my courses are sh... - Instructure Community (canvaslms.com...?  The links I had provided in my reply from 2019 still apply.  You might also want to try a different browser.  For example, you might try using an up-to-date version of Mozilla Firefox or Google Chrome.  You might also try clearing your browser history/cache, too, to see if that helps:

If none of those options work for you, it might be a good idea to contact Canvas Support:

Good luck...let us know if you have any other questions about this...thanks!

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