To Do Items

[AdminTony]

One of the teacher users of our Canvas recently reported that his Dashboard's To Do List didn't show the items from some assignments that have the due dates set in this month and he hasn't submitted to that assignments yet.

But the To Do list from another student user of the same course show those To Do items.  But this user isn't assigned with teacher role of any course.

It seems that users with teacher roles assigned are having different To Do items when compared with the users who don't have teacher role assigned.

However, from the testing site, the To Do list of the same user with teacher role show the items that are missing from the production site.  And there are Teacher To Do list and Student To Do list in the testing site while only one To Do list is found in the production site.

Is the To Do list in production site working properly?  Thank you.

[crafte]

Hi @AdminTony - the To Do list shows up to 7 items. If the user did not submit to assignments and did not remove them from the To Do list, any new assignments to be completed beyond 7 items will not be shown. Users have to click the small x next to an item to remove it manually if the due date has passed and a submission was not completed. Please see the following link: How do I use the To Do list?

[AdminTony]

Dear crafte,

Thank you for your reply.

Below please find two scenarios I am experiencing.

1) After the teacher role is removed from the user who has missing To Do items, the missing To Do items reappear in his To Do list.  The course in which the user was assigned a teacher role is different from the course with missing To Do items.

As shown below, there are only 5 To Do items on the left (with teacher role) that the items highlighted on the right are missing.

[picture removed]

2) I compared this teacher user's To Do lists in both the production site and testing site and found that Student To Do items are missing from the production site.  Please see below screenshots for your reference.

[picture removed]

Your assistance to these issues will be much appreciated.   

[crafte]

Hmmm, I noticed that with the teacher role you have some assignments listed with a due date of October 31. They do not show in your screenshot for assignments listed in the To Do list without the teacher role. I wonder if those October assignments prevent the missing assignments from appearing. Since they are passed the due date, they can manually be removed by clicking the x next to the assignment. I am not sure why these past assignments appear with the teacher role assigned but not without the teacher role.