Turnitin Error Message

[julieddavis]

Has anyone seen this error message and know what it might mean when using Turnitin inside of Canvas? "This file is still being processed by the plagiarism detection tool associated with the assignment. Please check back later to see the score."

[scottdennis · Accepted solution]

Hi Julie,

Unfortunately I don't have a lot of insight into Turnitin issues.  However, I did find where someone had a similar issue and people suggested various troubleshooting steps.  You might want to check out: https://community.canvaslms.com/thread/12891-getting-this-file-is-still-being-processed-by-turnitin-...