Unable to add people due to email verification
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3 hours ago
Hello-
I am trying to add two people to a class in our instance. These students were added to another course via a join code and they are in that class. When I try to email them a course invite (no join code) to another course, I am getting a notification that they can't be added because their emails have yet to be verified. The observer has checked these students' emails. She says students have not received a verification email from Canvas.
Are they unable to join this second course because they were added to the first course via a join code? Do I have to enable join codes for this class too?
Thank you,
Grazia
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