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I accidentally deleted the wrong version of a quiz. I deleted the quiz that the students had already taken. Can I recover their grades or work? It was a quiz and an assignment. I have tried the undelete trick. It does not bring back my students' results/answers.
Solved! Go to Solution.
Hi @katherine_nicho
If you have restored the quiz, you might be able to retrieve the grades from the gradebook history. Here's a guide on how to do that: How do I view the history of all grading changes i... - Instructure Community - 783
If the grades aren't in the Gradebook History, your Canvas admin might have a copy or record of them. You can contact them for assistance or indeed raise a support case with Instructure.
Another option is to check your beta course, which is usually updated weekly with a copy of your course data. However, keep in mind that access to the beta environment might be restricted to admins only, and the data there is only a snapshot from within the last week. The completed quiz and grades might still be available there. To find your beta course URL:
https://***.instructure.com/, where *** represents your school name..beta added before .instructure.com. For example: https://***.beta.instructure.com/.Regardless of which option you pursue, it's likely that you will have to re-add the quiz grades manually and that the student responses may be lost in the ether.
I hope you manage to recover your quiz grades!
@Maeve_McCooey
Click on the course Home page and add "/undelete" to the URL at the top of the screen. This will bring up a list of items that have been deleted from the course. Find the quiz in the list and click "Restore" to bring it back.
I have tried that but it does not bring up the kids' results.
Hi @katherine_nicho
If you have restored the quiz, you might be able to retrieve the grades from the gradebook history. Here's a guide on how to do that: How do I view the history of all grading changes i... - Instructure Community - 783
If the grades aren't in the Gradebook History, your Canvas admin might have a copy or record of them. You can contact them for assistance or indeed raise a support case with Instructure.
Another option is to check your beta course, which is usually updated weekly with a copy of your course data. However, keep in mind that access to the beta environment might be restricted to admins only, and the data there is only a snapshot from within the last week. The completed quiz and grades might still be available there. To find your beta course URL:
https://***.instructure.com/, where *** represents your school name..beta added before .instructure.com. For example: https://***.beta.instructure.com/.Regardless of which option you pursue, it's likely that you will have to re-add the quiz grades manually and that the student responses may be lost in the ether.
I hope you manage to recover your quiz grades!
@Maeve_McCooey
Go to the Home page of your course. At the end of the URL, enter /undelete. The Canvas will display all the files and quizzes you have deleted and show a Restore button for each. Click on the Restore button and you will find the deleted file in its original place.
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