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DonaldJedlovec
Community Member

In the message below, please explain: "resend the confirmation email for this email address." what address is this referring to?

The message you sent with the subject line "Re: FALL 2022 - FREE TUTORING SERVICES (IN-PERSON & ONLINE) FOR OHLONE STUDENTS: Tutor Resources" was not delivered. To reply to Canvas messages from this email, it must first be a confirmed communication channel in your Canvas profile. Please visit your profile and resend the confirmation email for this email address. You may also contact this person via the Canvas Inbox. For help, please see the Inbox chapter for your user role in the Canvas Guides. [See https://community.canvaslms.com/t5/Canvas/ct-p/canvas].

Donald Jedlovec

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Chris_Hofer
Community Coach
Community Coach

Hi there, @DonaldJedlovec ...

This usually means that you have a redish-orange/orange-ish-red "!" icon next to your e-mail address within your Canvas profile.  You can see an example of this under the heading "Edit Settings" in either of these Guides:

If you click on the "!" icon, a message should appear on your screen which would allow you to re-send the confirmation message to your e-mail account so that you can verify it.

Hope this helps a bit.  Let Community members know if you have any other questions about this...thanks!

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