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jrotherm
Community Member

WebEx Meeting recordings are missing

Several students have pointed out to me that WebEx recordings are not available, even when I receive an email from WebEx telling me that they are. The emails have a link that I'm able to click on to view the session. However, when I click through from Canvas to go to the WebEx session, the link is not there. Has anyone else reported a problem with WebEx Meetings recordings missing? I didn't experience this problem at all last semester when I used WebEx Trainings. Every WebEx session was recorded and available to students.

- Jerome

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1 Reply
jpwilkins11
Community Member

I have the same issue. Every once in a while a recording will randomly show up in Canvas, but usually not. I record to the cloud every time. I haven't noticed anything I do differently when they show up versus when they do not show up.