[ARCHIVED] Why is there an error 401 message when I try to create Google LTI in Collaborations?

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Joex1
Community Member

Good day! I was wondering why after successfully creating  Google LTI documents in Collaborations in my five courses, I am now receiving an error 401 message when I try to create new docs. I also noticed that the names of my students in the add collaborators section are gone? My internet connection is good. I wonder what is causing the error. Can somebody help me please? Thank you very much.

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chriscas
Community Coach
Community Coach

Hi @Joex1 ,

While I'm not sure why the error is happening, I can at least tell you we're seeing the same thing at my institution.  I'd suggest creating a ticket with Canvas Support if you have the ability to.  We are doing that here for each user who reports the problem to us.

-Chris

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