[ARCHIVED] Zoom and Canvas

olliekahn
Community Member

Hi,

I'm trying to use the zoom link on canvas. I have enabled it in the navigation section of settings, it is right under the "home button," however every time I try to use it, it keeps saying: 

User does not exist: 193528@hcps.net.
Error Code 1001 - INT_4022d296af978de3
 
All the forums say to make sure your zoom account is open in the same browser. So I did that and tried again. Nothing. I made sure the emails to both canvas and zoom were the same also. Still, no luck. 
 
Anybody have any other ideas? Please let me know. 
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