canvas email setup

Jump to solution
Steve-H
Community Member

new student, email sent code to confirm, bur does not respons to confirm it. Help!

Labels (1)
0 Likes
1 Solution
cassidy_reed
Instructure Alumni
Instructure Alumni

Hello Stephen, 

I checked your account and found that there was an issue with sending to the gmail address that contained your name so I reset the bounce count on that if you want to verify that emails are now coming through after verification. 

Thank you,

Cassidy R.
L1 Canvas Support
support@instructure.com

View solution in original post