Hi @DieshayMogollon ...
That sounds pretty strange. Are you using an up-to-date browser such as Mozilla Firefox or Google Chrome? If you are already using one of these browsers, have you tried using the other one to see if you get different results? I also found a page on El Camino College's website for you that might be helpful:
Maybe someone there could also help you figure out what might be going on...since Canvas Community members don't have access to El Camino's Canvas environment.
Good luck with your conversations at El Camino...and let Community members know if we can do anything else to help...thanks!