JessicaTarello
Community Member

hello my canvas for my classes is blinking white with nothing on there ?

Labels (1)
0 Likes
1 Solution
Chris_Hofer
Community Coach
Community Coach

Hello there, @JessicaTarello ...

The first thing to do is to check if you are using and up-to-date browser.  Make sure you are using either Google Chrome or Mozilla Firefox ... as those two browsers are best when using Canvas.  What are the browser and computer requirements for Instructure products?

Also, try clearing your browser history/cache files:

You might also want to check with the College of Lake Country staff ... specifically Canvas administrators or someone from their Online Learning / eLearning / Distance Education department.  I found these two pages on their website that might help:

Finally, you can contact Canvas Support: How do I contact Canvas Support? - Instructure Community

I hope one or more of these links will be helpful for you!  Let us know how it goes!  Thanks...take care, and be well.

View solution in original post

0 Likes