FaithSilkey
Community Novice

classes are not showing up

I have been using canvas for my classes for over a year and just starting now it is giving me trouble. When i am on my canvas dashboard, what usually would have my classes listed and where i can go to my assignments, everything is just blinking and flashing. Most everything else on there works but i cannot access my classes. what should i do?

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3 Replies
TrishaMeyer1
Community Contributor

Try updating your browser. The blinking happened to me when my Chrome browser was out of date.

Ron_Bowman
Community Coach
Community Coach

@FaithSilkey 

What @TrishaMeyer1 mentioned is the typical goto to try and fix that problem - along with clearing the cache and stored data.

One other thing to consider is if you have a script blocker or pop up blocker that is now running.  That may cause the issue as well.

Ron

greydon
Community Team
Community Team

Hello @FaithSilkey 

The other posters are all right - It is likely your internet browser and we recommend clearing the cache and cookies or trying another browser.

In Chrome
On your computer, open Chrome.
At the top right, click the three dots
Click settings
On the left, choose Privacy and Security
Then, clear browsing data
At the top, choose a time range. To delete everything, select All time. I suggest at least 4 weeks
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data. 

If you aren't using Chrome, you can look up which browser you have in Google search and "clear cache" This should rectify the issue. 

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