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LINDAELLISON
New Member

link to badges - I incorrectly copied link to the seminar I attended this morning to receive badge.

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greydon
Instructure
Instructure

Hello @LINDAELLISON 

Thank you for contacting Canvas Support. We're sorry to hear you've been experiencing issues with Badgr. We may need more information to assist you - did the badge come through on another course? Are you still missing the badge? Any information would be helpful. You can also check out the troubleshooting tips from Badgr directly:

https://support.badgr.com/en/knowledge/checklist-for-badging-in-canvas-courses#troubleshooting

If you need a badge manually fixed or changed, you may want to contact them directly at Support@Badgr.com 

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greydon
Instructure
Instructure

Hello @LINDAELLISON 

Thank you for contacting Canvas Support. We're sorry to hear you've been experiencing issues with Badgr. We may need more information to assist you - did the badge come through on another course? Are you still missing the badge? Any information would be helpful. You can also check out the troubleshooting tips from Badgr directly:

https://support.badgr.com/en/knowledge/checklist-for-badging-in-canvas-courses#troubleshooting

If you need a badge manually fixed or changed, you may want to contact them directly at Support@Badgr.com 

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