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MrReed
Community Participant

missing "student_source_id" attribute

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Using Infinite Campus grade passback, we have one particular student whose grades won't sync.

Each night, the sync gives this error: "missing "student_source_id" attribute"

Has anyone ever experienced this error?

The student has a correct SIS_ID that matches his ID in Infinite Campus, but his grades will not sync for any of his courses.

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MrReed
Community Participant

For our case, it was a student who accidentally had the "External LMS Exclude" flag marked within our SIS (Infinite Campus)

The teacher had manually added the student to their Canvas course, which confused grade sync.

After the LMS Exclude flag was turned off, grade passback stopped erroring after the next nightly sync.

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rislis
Community Champion

I have had this issue, as well. Needed to contact Canvas SIS Support.

 

MrReed
Community Participant

For our case, it was a student who accidentally had the "External LMS Exclude" flag marked within our SIS (Infinite Campus)

The teacher had manually added the student to their Canvas course, which confused grade sync.

After the LMS Exclude flag was turned off, grade passback stopped erroring after the next nightly sync.

View solution in original post

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