mp4 files showing up as documents when trying to add to page/announcement

Community Member

Hi all:

I am working with a faculty member on an issue I've not seen before: their videos (mp4) are not listed in under the 'media' option from the file picker menu in the RCE for page/announcement creation. Rather, one must navigate through the file tree to find them (in a folder titled "uploaded media"), but when one chooses a video to embed into the page, it links it the same way it would a document rather than embedding it in an iframe.

The only thing I can think of that I've done to impact this would be to have removed a number of old video files that were inherited from the blueprint. Beyond that, nothing has changed that I can think of.


Any help appreciated!

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