network error when trying to email instructor

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Community Member

i was able to send my instructor my PowerPoint a couple of times asking for feedback but now get an error message whenever I try to send it. I can still email her without the PowerPoint file but when I try to attach it a network error message pops up. does anyone know why?

1 Solution
Community Coach
Community Coach

That's frustrating. Here are some options you can try (I assume you are using the Conversations/Inbox to contact your instructor):

  • Ask the instructor to reply to your message without an attachment and then see if you can attach the file to that new conversation
  • Try with a different browser or (if available) computer
  • Send it via direct email 

If these don't work, the best option is to contact your local IT support team.

I’m going to mark this reply as a solution. I realize it does not solve your problem, but it will help others in the Community who have a similar question.

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