Community Help

mcabrera18 · ‎09-03-2019

I am unable to view all of my canvas content I can't post anything or see post never had this problem

Stef_retired · ‎09-04-2019

Hello, @mcabrera18 and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: https://community.canvaslms.com/docs/DOC-10720-67952720329 Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Stef_retired · ‎09-04-2019

Hello, @mcabrera18 and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: https://community.canvaslms.com/docs/DOC-10720-67952720329 Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

problems with canvas