profile not yet activated

Jump to solution
Community Member

the account tab on the left does not yet have the profile tab activated, so do I wait for the activation or is there any other way that i could access the profile section, thanks

Labels (1)
1 Solution
Community Coach
Community Coach

Hi @nityasomu,

The "Profile" feature is something a Customer Success Manager has to enable for a school/institution.  If you're an administrator for your instance, I'd recommend reaching out to your CSM to request the feature be enabled.  If you're a student or teacher, you'll probably want to reach out to your local Canvas team (usually in the IT / eLearning / Digital Education areas) to find out if they'd be willing to have profiles enabled or not.  It's possible that profiles were disabled for a specific reason, but we here in the community wouldn't know that.

Hope this helps a bit.  Let us know if you have any other questions.


View solution in original post