rubric issue

[maya_sonji]

Hi,

I have created a rubric for 4 assessments, but every semester, when i copy the course over, only 2 of the 4 rubrics actually copy over. When I click on "Rubric" of the previous semester, I see all 4 rubrics, but for the copied course, it only ever shows the 2 copied over. I have had to re-create the 2 missing rubrics every semester, but the task is beginning to take its toll on me as workload increases and deadlines shorten. Is there a way for all 4 rubrics to copy over? Why are only 2 ever copying over? Please help. Thanks in advance!

[James · Accepted solution]

@maya_sonji 

Here are some possibilities.

Is it possible that the two rubrics not showing up are account-level rubrics rather than course-level rubrics? Account-level rubrics show up in the list of rubrics but they do not show up on the course content import page since they don't belong to the course. As account-level rubrics, they are available to all courses within the account and do not need copied.

I did some testing and a course-level rubric does not have to be used in order to be copied. It shows up and is copied even without being assigned. That rules out the issue being an unused rubric.

If those two rubrics are not account-level rubrics, then are you sure that you're putting in the correct code and getting the correct semester's course when doing the import?

In all of your images, you do not include the course that you specified to import from, so I cannot tell for sure.

However, if you told it to import from SYD 2.24 instead of SYD 1.24, then it would only show two. 

Because the names of the rubrics are the same in both courses, it's impossible to use that to tell a difference.

[James · Accepted solution]

Account-level rubrics are shared between courses so that each course does not have to recreate them. They are attached to / used by some assignment. When that happens, they show up on the rubrics page like any other rubric.

You can get a list of the account rubrics by going to an assignment and clicking Find Rubric. Then scroll through to find the name of your account. Mine is at the bottom, but that's because I added a script that sorts them.

A quicker way would be to go to your rubrics page and click on one of the two rubrics that don't show up when you try to copy them. You are now viewing a rubric.

The location (URL) at the top of the browser should have a pathname of something like this (but with different numbers):

/courses/4014893/rubrics/560115

Keep the scheme and hostname, but modify the pathname to add a /api/v1 to the beginning. It now looks like this:

/api/v1/courses/4014893/rubrics/560115

When you hit enter, you'll get some computer code called JSON (Firefox may organize it for you, but Chrome runs it all together).

Near the top is an id, context_id, and context_type.

{"id":560115,"context_id":97773,"context_type":"Account","data":

It's the context_type you're looking for. If it says Account, then it's an account rubric, created by someone else but used in your class and it won't copy over to the new class during an import. If it's Course, then it's a course rubric and should be showing up.

[agorski · Accepted solution]

I had this same issue with an instructor today, and it turned out that at some point the instructor had clicked on "delete". With a little help from Canvas support, we went to the undelete from a prior semester and were able to restore the rubric in that course, then were able to successfully select it after a fresh course copy into the new semester. Hope this one works for you, it was a lifesaver! 

[Chris_Hofer]

@maya_sonji ...

I am not sure why the two rubrics wouldn't copy over from semester to semester.  But, you shouldn't have to re-create them every time.  Instead, you can use the Course Import Tool to copy those missing rubrics from one course to another ... selecting specific content.  As you are using this Guide, you want to be logged in to the course that only has the two rubrics.  During the import steps, you'll select the course with the four rubrics...selecting the two that you need to import/copy.  How do I select specific content as part of a course import?

I hope this will be of some help to you.

[maya_sonji]

Hi Chris,

Thanks for your reply. Unfortunately, I had tried that method as well, and it doesn't work because I can't even see the 4 rubrics to select (it only shows 2). Please refer to the attached doc (I have collated some screenshots for clarification). 

[Chris_Hofer]

Hi @maya_sonji ...

Thanks for sharing the screenshot.  Just to be absolutely sure...

1. Log in to SYD 2.24 within Canvas.
2. Click on "Settings" >> "Import Course Content" button.
3. Choose "Copy a Canvas Course" from the "Content Type" drop-down list.
4. If you have a drop-down list, select your SYD 1.24 course.  Otherwise, type in SYD 1.24 or any other part of the course title so that Canvas can find your course.
5. Choose the "Select specific content" radio button.
6. Click the "Import" button.
7. Under the "Current Jobs" heading, click the "Select Content" button for the top-most Course Copy with the current date/time.
8. Look at the "Rubrics" check-box, and expand it to see how many rubrics are listed there.  You should see all four rubrics from the SYD 1.24 course.
9. Put a checkmark next to those rubrics that you need, and click the "Select Content" button.

Hopefully this will import your rubrics for you.  I realize that these might be the same steps that you already tried...but can you please try once more?  Also, you might want to try clearing your browser history/cache before doing this:

• How do I clear my browser cache and cookies?

Keep us posted...thanks!

[maya_sonji]

Hi Chris, thanks again for your assistance. I followed all your recommended steps again (including the clearing of my browser cache and cookies) prior to the re-attempt. I got the same outcome.. once I get to the rubrics, I am only able to see 2 (screenshot attached). I guess that's what so bewildering.. why does it only present with only 2 rubrics, when the course clearly has 4. I know that this is why only 2 are copying over.. the question is, why is the S1.24 (or all previous courses for that matter) only showing the 2 to begin with?

[Chris_Hofer]

Hi @maya_sonji ...

That is super strange!  Could you please reach out to Canvas Support on this one to see if they can take a deeper dive into both of these courses and see what might be the issue?  Since I don't have access to your courses or your school's Canvas environment, it's a bit hard to troubleshoot this further.  Once you have a conversation with tech support, please come back to provide an update so we know how this was resolved...thanks!

How do I get help with Canvas as an instructor?

[James · Accepted solution]

@maya_sonji 

Here are some possibilities.

Is it possible that the two rubrics not showing up are account-level rubrics rather than course-level rubrics? Account-level rubrics show up in the list of rubrics but they do not show up on the course content import page since they don't belong to the course. As account-level rubrics, they are available to all courses within the account and do not need copied.

I did some testing and a course-level rubric does not have to be used in order to be copied. It shows up and is copied even without being assigned. That rules out the issue being an unused rubric.

If those two rubrics are not account-level rubrics, then are you sure that you're putting in the correct code and getting the correct semester's course when doing the import?

In all of your images, you do not include the course that you specified to import from, so I cannot tell for sure.

However, if you told it to import from SYD 2.24 instead of SYD 1.24, then it would only show two. 

Because the names of the rubrics are the same in both courses, it's impossible to use that to tell a difference.

[maya_sonji]

Hi James,

Thanks for assisting with this mystery. I am 100% certain that I am importing from the correct course. In my attachments the screenshots do include the course name (i'm not sure what you mean by course code though)... I usually edit the name on the dashboard so its easier for me to identify when i need to import as I have so many recurring semesters and if I don't do that It's near impossible to identify which is the course i need. The course-level vs account-level distinction is a little too jargon heavy for me.. lol. All I want to know is why when i choose to import from SYD1.24, which has the 4 rubrics, to SYD2.24, only 2 copy over, and how can i fix this? I will be contacting Canvas support tomorrow as well, but if you have any ideas about what I could do to fix the issue, that would be greatly appreciated 🙏

[James · Accepted solution]

Account-level rubrics are shared between courses so that each course does not have to recreate them. They are attached to / used by some assignment. When that happens, they show up on the rubrics page like any other rubric.

You can get a list of the account rubrics by going to an assignment and clicking Find Rubric. Then scroll through to find the name of your account. Mine is at the bottom, but that's because I added a script that sorts them.

A quicker way would be to go to your rubrics page and click on one of the two rubrics that don't show up when you try to copy them. You are now viewing a rubric.

The location (URL) at the top of the browser should have a pathname of something like this (but with different numbers):

/courses/4014893/rubrics/560115

Keep the scheme and hostname, but modify the pathname to add a /api/v1 to the beginning. It now looks like this:

/api/v1/courses/4014893/rubrics/560115

When you hit enter, you'll get some computer code called JSON (Firefox may organize it for you, but Chrome runs it all together).

Near the top is an id, context_id, and context_type.

{"id":560115,"context_id":97773,"context_type":"Account","data":

It's the context_type you're looking for. If it says Account, then it's an account rubric, created by someone else but used in your class and it won't copy over to the new class during an import. If it's Course, then it's a course rubric and should be showing up.

[agorski · Accepted solution]

I had this same issue with an instructor today, and it turned out that at some point the instructor had clicked on "delete". With a little help from Canvas support, we went to the undelete from a prior semester and were able to restore the rubric in that course, then were able to successfully select it after a fresh course copy into the new semester. Hope this one works for you, it was a lifesaver! 

[maya_sonji · Accepted solution]

Thanks.. this was exactly what ended up happening... sorry I didn't get a chance to send an update. I have no idea how I could have deleted it (repeatedly) as this was a recurring issue that I finally decided to **bleep** in the bud this semester. At least now I know to check if it does happen again.

Thanks everyone who offered their help as well 🙏

[SchaeferG]

Thank you for this! I was having the same issue today (and loads of experience in copying content - tried everything and one rubric would just NOT show up, but going to /undelete I found the same name there and restored and it's all good now. Just want to float this to the top as the solution.

FWIW, when i added the API/v1 it came up with "rubric not found" - not course or account level indicators.