trouble submitting a classic quiz

[Michelle2023]

A student did not submit the quiz/mid-term on time (2 hours late) and then claimed it was the "cookies" issue or her chromebook.  Is this a possibility or is she scamming me?  All my other students had no problem with submission.  

Also, is there a way to see the time of her last answer? 

[mzimmerman · Accepted solution]

Hi @Michelle2023 

It's not really possible to know what she means by a "cookies issue", unless there was some kind of connection problem between her Chromebook and Canvas.

You can see a record of exactly when she worked on each question by looking at the quiz log:  https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-view-a-quiz-log-for-a-student/ta-p/580 .  It's very useful for examining a student's activity during a quiz.

[Michelle2023]

what does it mean "stopped viewing the canvas page" and there is a 5 minute gap?   they went to another browser?  

[mzimmerman]

Another browser, or another browser window/tab.

As it says in the quiz log page that was linked to:

• Stopped viewing the Canvas quiz-taking page [3] displays when a student navigates away from the quiz (closes the browser tab, opens a new browser tab, or navigates to a different program).

[Michelle2023]

hmmm this indicates they are basically searching for info on another browser/tab=cheating 

[Michelle2023]

Thanks.  I can now see the student navigated away from the exam to another browser many times.  sigh.....