Pathway not loading

[ChesleyWest]

Good Morning;

I am getting server errors, this AM, for my pathway loads and none of my pathway is visible.  Error as follows:

Error Tracking ID: 47519400-93e7-42ac-808f-ebf6b34bbb77

Cheers

[cstrikwerda · Accepted solution]

Hello @ChesleyWest 

Thanks for posting in the Community!

I was able to access active Pathways without issue, however I know you were reporting this last month, we want to make sure you are able to access your Pathways.

If you are having difficulty viewing Pathways, I would first troubleshoot by clearing cache and cookies in your respective browser. Here are references for those steps if needed:
PC:Clearing Cache PC 
MAC: Clearing Cache Mac 

If you are still having difficulty after clearing cache, please reach out to our support team at support@portfolium.com