granting permissions for being an observer for 2 students

[BushraBhatti]

Can you please check my account it keeps giving me an error that I do not have permission to add my other student even though I have the pairing code. 

thank you

[cstrikwerda · Accepted solution]

Hello @BushraBhatti 

Thanks for posting in the Community!

Here is a reference for adding that pairing code as an Observer: https://community.canvaslms.com/t5/Observer-Guide/How-do-I-link-a-student-to-my-user-account-as-an-o...

Here are some references as to generating that pairing code as a Student/ Instructor and adding that pairing code as an Observer:
https://community.canvaslms.com/t5/Student-Guide/How-do-I-generate-a-pairing-code-for-an-observer-as...
https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-generate-a-pairing-code-for-an-observer...

Here is an overview of the feature and what settings need to be looked at b y Admins in order for you to successfully pair students to your Observer account:
https://community.canvaslms.com/t5/Canvas-Resource-Documents/Observer-Account-Creation-and-Pairing/t...

If you are having difficulty I would suggest reaching out to Canvas Support for this question.

Please feel free to contact them anytime at support@instructure.com

Here is a reference for contacting Canvas support as well.
https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767

Hope this helps!