resume on portfolum

[DaGIFT222]

I am having trouble posting my resume on the protfolium section. Every time I click to upload the document it gives me the thinking circle and never uploads it. What am I doing wrong?

[EleanorBiddle]

...did someone reach out to you and made sure you accomplished your task?

[DaGIFT222]

no

[cstrikwerda · Accepted solution]

Hello @DaGIFT222 

Thanks for posting in the Community and apologies for the delay in reply.

If you are having difficulty saving your resume inside Canvas Student ePortfolios, I would first troubleshoot by clearing cache and cookies in your respective browser. Here are references for those steps if needed:
PC: https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-clear-my-browser-cache-on-a-PC/ta-p/...
MAC: https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-clear-my-browser-cache-on-a-Mac/ta-p...

If you are having continued difficulty please reach out to our support team at support@portfolium.com 

Hope this helps!