How do I add video using studio?

[spannft]

I am trying to add a video from Studio in a page. Everytime I click on studio it just spins and I can not get past this. Is there something else I need to do?

[erinhmcmillan]

Hi, Felicia,

Is this the first time this behavior has happened? Have you tried refreshing your browser cache?

Erin

[spannft]

Hi Erin,

I made several attempts to do this and on different days. I am not sure why it did not work.

Felicia

[erinhmcmillan · Accepted solution]

Hi, Felicia,

I'd recommend submitting a support case on this behavior, as I'm not sure what else to recommend. It may be a behavior on the back end for our teams to investigate.

Thank you!

Erin

[spannft]

Thanks