AccountNotOnboarded for CD2 Data

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ACU_Canvas
Community Member

Hi,

 

We generated a Secret ID and Key and were able to generate an access token by supplying this.

But when we try to access CD2 Apis we are getting following error

"error": {

        "uuid": "0841f04f-3c3a-41aa-87ed-f147675db7e3",

        "message": "The access for this account has not yet been enabled - please contact your CSM.",

        "type": "AccountNotOnboarded"

    }

}

Is there any extra permissions needed on the account which generates ID and key

 

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canninga
Community Explorer

If I'm remembering correctly, that looks like the message we received when we hadn't yet been migrated over to Data2. We had to reach out to our CSM who worked with the data team to get us migrated. 

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