Thanks Rob,
I suppose part of my question is for the Cisco people. We have textbook publishers that seem to already have a more trusted relationship than a rather large company like Cisco. They (textbook publishers and the like) seem to already have a more trusted relationship as a registered partner for Instructure. It would seem that this particular application they've developed is not as far long as some of the other ones they've had for WebEx such as this one.
For anyone who is reading this and has the same question, I found some additional information on this API docs page under the heading "What management features are available?"