Clarification Needed on Differentiation Tags Permissions and Visibility

[lhaddad]

Hi all,

I’ve been testing the Differentiation Tags feature. It's a cool feature and I really appreciate how granular the permissions are. However, I’m running into a few challenges and would love some clarification or best practices from others who’ve implemented this.

1. Permission Behavior at Different Levels
   I’d like to set up differentiation tags at the account or subaccount level for consistency, so instructors can view and use them in their courses. Is this currently possible? If not, are there any workarounds?
2. Course-Level Permissions and Visibility
   When I check/enable the “Add” permission at the course level, instructors can create differentiation tags, but the tag icon doesn’t appear next to the student’s name. Is this expected behavior, or am I missing a configuration step?
3. Understanding “Add” vs “Manage” Permissions
   From what I understand:
• Add allows instructors to create tags and assign users.
• Manage allows editing tag names, variants, and members, and also adding/removing users from tags.

So, if the “Add” permission is enabled for Teachers, should only the “Tag As” button appear in the People tab?

And if the “Manage”  permission is enabled for Teachers, should both “Tag As” & “Manage Tags” buttons be visible? I’ve seen inconsistent behavior and would appreciate clarification.

  4. UI Consistency Suggestion
Minor note: It would be great if the “New Tag” option under the “Tag As” button could be renamed  “+ Tag” for consistency with other UI elements. 

Thanks in advance for any insights or suggestions!

@SamGarza1 

[SamGarza1]

Hi @lhaddad, 

1. Tags are currently only available at the course level but we're investigating what account level Tags will look like. 
2. The tag icon should only show once a user has been assigned to a Tag. If this isn't what your instructors are experiencing please report it to our support team. 
3. Yes what you describe is the expected behavior. With this if you're able to identify a course where it's not behaving like this please report it to our support team. 
4. Great call out! I'll pass this on to our design team. 

Let me know if you have any follow up questions.