Delete Free Account

[ElijahAubrey]

Hello,

I need to delete my free account.  I am a parent that accidentally created this account.

URL:  https://canvas.instructure.com/

Thank you.

[NoahBoswell · Accepted solution]

To request a Free for Teacher account deletion, please follow the steps here: How do I delete my Free for Teacher Account? 

If you are unable to complete the steps in the guide, please submit a discussion response letting us know! However, following these steps is the most efficient way to ensure the team at Instructure can locate, verify and complete your request.

[KristinL]

Hi @ElijahAubrey - 

Thank you for asking the Instructure Community! I was able to delete the account without enrollment in a course. Have a wonderful day!

[MacenzieSimmons]

I also need my free teacher account deleted @KristinL 

[KristinL]

Hi @MacenzieSimmons - Your account has been deleted!

[ggASDA]

Hi  , I would like to delete my account too

[hk3]

Could you also delete my account? I've used the wrong email.

[Justin39]

Hello, Kristin! May I ask for this account to be deleted? Also, where can I let you know about another extra account that was created which I need deleted also?

[KristinL]

Hi @Justin39 - Please send an email to community@instructure.com, and we'll work through this together.

[BrayleeWelch]

I also need my account deleted

[KristinL]

Hi @BrayleeWelch  -  I see you were in your course yesterday. Can you confirm you no longer want access to this account?

[BrayleeWelch]

yes, I no longer want access to this account.

[100298028150672]

Hi @KristinL,

I want to have this account deleted. I logged using the same email address but different password, so now I have 2 accounts. I want the other one gone as it will create confusion with me.

Thank you.

100298028150672858090

[CrabAcademy]

I want to delete my account, please.

[Brandi_Berland]

Hi,

I need help. I have a student account, and for one of my courses, I needed to set up a free teacher account; while setting it up, I used the wrong email address. So now I have my student canvas and the free teacher account under the same address, and I am having issues with my login. Can you please help me change my login email for my free-for-teachers account or, if necessary, delete it altogether?  

[KeqingWU]

Hi @KristinL  .  I accidentally created a teacher account, but what I need is a student account. Could you please help me delete my Canvas account so that I could register a new one? Or could you please help me change the account type? 

Many thanks!

[DeletedUser]

hello I also need this account deleted @KristinL please all the account with this mail. 

[Youssefmamdouh]

Please I have signed up using 2 usernames for the same email. I want now to delete this username

[LaurineHurley1]

I started a free account until my university opened access for us all ( I’m a teacher) . Could you please cancel this free one? Thank you

[OliviaApolonio]

@KristinL Hi I'd like my FFT account deleted, I used for a project and no longer need it. Thank you! Make sure it's not my account through my university 🙂 I still need for a few more months

[Stan123456]

I would like to delete my account please

[Vtech]

Hello, how can I delete my free Canvas account?

[NoahBoswell]

Hey @Vtech ,

You can request an account deletion by clicking on the Help button via your global navigation menu and clicking 'Report a Problem'. Please note, you must be actively enrolled in at least one course with the Teacher role for the report a problem link to appear, so if you aren't in a course as a teacher, please create a course with a random name, then refresh your page and click the help link again to click on the report a problem link. After that, please fill out the form with your request to delete your account.

Thanks!

[RestyMae_30]

Hello,

I need to delete my free account. I accidentally created this account.

[NoahBoswell]

Hi @RestyMae_30 ,

You can request an account deletion by clicking on the Help button via your global navigation menu and clicking 'Report a Problem'. Please note, you must be actively enrolled in at least one course with the Teacher role for the report a problem link to appear, so if you aren't in a course as a teacher, please create a course with a random name, then refresh your page and click the help link again to click on the report a problem link. After that, please fill out the form with your request to delete your account.

Thanks!

[RC15]

Please delete my account

[MariaLazaro1]

Hi I need my free account deleted. Can you please help me? I signed up for the wrong category

[NoahBoswell]

Hi there @MariaLazaro1 ,

You can request an account deletion by submitting a request through the help ticket system on your global navigation menu.

However, may you please clarify what you mean by 'wrong category'?

[helplingk1]

HI! I created a parent account, with the wrong email, and cannot change the email, would it be possible to delete the account with blondie4959@yahoo.com as the email of record? thank you!

[NoahBoswell]

Hi @helplingk1 ,

Would you rather just have the email changed under the same account? You can also add an additional email to your account.

[K42]

I don’t use Canvas anymore and I want to delete my account and all associated data.

[114126493570142]

Hello,

I need to delete my free account.  I accidentally created this account.

URL:  https://canvas.instructure.com/

Thank you.

[NoahBoswell]

Hi @114126493570142 ,

You can request an account deletion for free for teacher by clicking on the Help link via your global navigation menu, then click Report a Problem and fill out the form. If you do not see this link, please report to your dashboard page, click the Start a New Course button, put a random name in for the course, create the course, then click the help link again and see if the report a problem link appears. This link is only available to teacher accounts, which is why you need to be enrolled in a course as a teacher for it to appear.

Thanks!
Noah

[NoahBoswell · Accepted solution]

To request a Free for Teacher account deletion, please follow the steps here: How do I delete my Free for Teacher Account? 

If you are unable to complete the steps in the guide, please submit a discussion response letting us know! However, following these steps is the most efficient way to ensure the team at Instructure can locate, verify and complete your request.

[ModeratorPanda · Accepted solution]

Thank you for your interest in contributing to this thread!

Due to the age and size of this thread, the Instructure Community Team will be archiving this post on September 17, 2025. This is to allow our employees and community members to focus on new threads! If you need assistance with deleting your Free For Teacher account, please visit the blog post here: How to Delete a FFT Canvas Account? 

Community Team