Don't want a join code

[katherine_walke]

I have been enrolling people for many years as Free for Teacher. Today for the first time, a student was asked for a join code. I do not have this ticked in the course settings, and I don't want them to have to use a join code.  Any solution for this?

[greydon · Accepted solution]

Hello @katherine_walke 

Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with adding a user to a FFT course. There are really only two options to get users to join a FFT course - you enroll them manually via the "people" tab as you have down or you enable the self sign up option in course settings. If you do not want to enable that (understandable) then you need to ask the users for their information and add them manually. There is one last option and that would be to make your course completely public, but likely you don't want to do that either and you'd need to ask Canvas to make that change for you. You can contact them this way: How do I contact Canvas Support? - Instructure Community   

Hopefully this helps. 

[WendiB]

I have a similar issue. Also FFT. I am not part of any educational institution, although my student uses her school email address to communicate with me.  I have been adding students to my courses manually for a long time with no problems. Recently, I enrolled two students (manually) on the same day - one student's process/result was as normal (now enrolled), the other tells me she cannot get in without a join code. Why can one get in and not the other? I don't want my courses to be open enrollment or public. It seems to me that the change is from Canvas's side of things, as I have done nothing differently than usual. What's going on? 

[KevinMeredith]

Hi @WendiB this doesn't mean your course is necessarily public. It just means you can give students a direct opportunity to enroll in your courses. There should be a code you can send directly to this student's email from your course settings in Canvas. Let me know if you face any additional trouble.