Is the FFT version slow always?
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Hello, I am new to canvas LMS FFT. I just started using it a couple of days ago and find it extremely slow sometimes. So slow that it can take 2-3 minutes to load a page. Is it the free version is this way or just a one time thing. I am not based in US.
Thanks
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Hi @tno5 ,
Thank you for posting on the Instructure Community!
If you are experiencing issues with content loading on Canvas within a reasonable amount of time, I recommend ensuring you're connected to a wifi network, and that you also close any apps you don't need running. This will allow your load time to decrease, allowing the platform to run quicker.
In addition to that, always feel free to reach out to Canvas support via the help tab of your Canvas account's global navigation bar. You can do this by going to Help > Report a Problem and explain the issue that you are experiencing. They will be able to assist you further from there.
I hope this helps, all the best!
Noah