No response for Canvas Demo for a week now

[KarlAvillo]

Hi. I have been requesting a Canvas demo for a week now and I still have not received any reply from the sales team of Canvas. I want to get a quote on how much it will cost to switch from "Free for Teacher" to "Paid Canvas".

I have tried contacting their number 1300 956 763 and their Sydney branch +61 2 8038 5069 but there's no one picking up. I left a voice message to them, but still no reply. 

Has anyone experienced the same issue?

[KristinL · Accepted solution]

Hi @KarlAvillo - I'm sorry to hear about the delay. I've forwarded this thread to a team at Instructure who will followup with you!

[NicoleHeffernan]

Hi,

I am having the same trouble. Ive been trying to contact Instructor Australia for weeks now.

I need access to the LTI 1.3 integration, to be able to have my sons timetables and schedules and lessons on the Flip Pro interactive Screen.

We purchased a Samsung Flip pro for my disabled son, who needs it for his to sessions.

At the moment we have a $5000 blank screen.   Samsung  won'tl call me back either and I need the Flip Pro Mac OS drivers for our Mac to be able to table to the flip pro too! if been nothing but a night mare trying to get it all connected

any help would be appreciated 

Thanks!

Kind regards 

Nicole 

[KevinMeredith]

Hi @NicoleHeffernan , I'm not totally sure what you're asking here. Tell me how we can help you and put you in contact with the right point person here at Instructure.