Unable to access the free for teacher only - commons content.

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NoahBoswell
Community Coach
Community Coach

Screen Shot 2023-07-13 at 8.02.59 PM.png

Hi all,

So I was on commons looking for some content to post to my course for next school year. I went into the filter option and selected Shared With FFT.

A message then appeared telling me There was an error loading the results. You can try again by clicking here. I will provide a photo below. Does anyone know why this is happening? Did Canvas remove this from FFT users? Thanks in advance!

 

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ProfessorBeyrer
Community Coach
Community Coach

I'm sorry that happened, @NoahBoswell. I just checked and it's working, but I'm also responding a month later. If this happens again to anyone, use the Help link in Global Navigation and select Report a Problem so the support team at Instructure can take a look.

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