Original author: Craig Pember from Lamar University On the page that shows the campaigns. Could the developers have some type of indicator that the campaign is running? Currently, I have to go into ea...

Original author: Jeff from Hood College I often make training videos for faculty involving processes on Blackboard. However, for videos and many screenshots, the in-line editor tab button is still vis...

Original author: Hamish Loveday from the University of Dundee It would be especially useful if support center articles could be accessed independently of the VLE interface, in my case Blackboard Ultra...

Problem: What are you unable to achieve?  (optional) When removing the user assignments from a message/article, it has to choose the user groups in the assignments list. If there are a few user groups...

Original Author: Justin Busch from Community College of Allegheny County I would like the option to select a "pinned" support article that would appear at the top of all suggested help areas. The arti...

Currently, the search tab in the Impact support (on the LMS) is being underutilized. We would like to be able to add text into the search tab before users type.

Original Author: Miroslav Lulic from Chico I was wondering if there is any way to influence the top search results for a particular keyword and the order in which they appear? For example, searching f...

The new Support button in the bottom left is in the way. Please make it closable.  I see I can move it up and down, but I don't want it or need it. I was just demonstrating to a possible new user, and...