disable parent observer chat

[moorekimi]

A parent has access to my class chat, how do I disable his access?

[KristinL]

Hi -

I'm not sure if I'll have a helpful answer or not. We haven't ever had chat enabled where I teach. However, based on the documentation I found, it looks like observers should not have access to chat.  What is the Observer role? - Canvas Community If this individual is able to see the chat, something isn't quite right. You should make this known by submitting a ticket to your local Canvas Support team. They can then reach out to Instructure for more guidance. How do I get help with Canvas as an instructor?