Behind the Scenes Look At Canvas Support

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Published on ‎01-09-2023 09:55 AM by Instructure | Updated on ‎02-07-2023 09:26 AM

To kick off 2023, we pulled back the curtain on:

  • The Canvas Support Process
  • Get the Support Technician's perspective
  • Learn tips from our Support Supervisors
  • Best practices for managing individual cases based on your market and support level
  • Tips for simplified case management and escalation


Click on the thumbnail to watch the recording and grab the attached pdf handout.




Featured Guests
Instructure
Instructure

Instructure
Instructure


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Start:
Thu, Feb 2, 2023 02:00 PM MST
End:
Thu, Feb 2, 2023 03:00 PM MST
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3 Comments
PattieCampbell
Community Member

 

Hi there, will there be a recording that is posted for this webinar? Thank you. 

rhansen4
Community Member

Yes, the recording link please. For some reason I was thinking it was THIS coming Thursday. My bad.

jsowalsk
Advocate

Same here. Any link? @StephenLank and @C-Fullmer.