Session Recap - Keys to the Kingdom: Creating a Canvas Admin Approval and Renewal Process

[clare_ankawi]

Day 2, July 10 at 11:00am

Abstract / Session Overview

Explore Yale University’s admin access process, blending distributed support and centralized ownership. Showcasing how we select designated requestors, format admin roles/permissions, and manage the renewal process. Learn about our onboarding tutorial, FERPA/Acceptable Use Policy requirement, and reporting. We share insights gained from working with our community to streamline this process.

Details

1. Objectives:
   • Understand Yale's Canvas admin support and role permissions structure
   • Review the process of gaining and renewing Canvas admin access
   • Explore the tracking system for admin approvals and its reporting benefits
   • Share lessons learned from this experience and future goals to improve communication with Canvas admins
2. Canvas @ Yale Admin Structure
   • Canvas Admins by the numbers
   • Explaining our admin role structure
3. The Request Process
   • Submitting a request with Designated Requesters
   • Training through the Canvas Admin Access Tutorial
   • Acknowledging FERPA and Acceptable Use Policy
   • Granting access to new admins
   • Modifying and removing access
4. Renewal Process
   • Kicking off an annual renewal
   • Timeline
   • Consequences for failure to renew
   • How to reinstate access
5. Tracking and Reporting
   • Tracking challenges
   • Salesforce case type to track requests
   • Custom Salesforce object to track admin records
   • The reports we can pull from these records
   • Benefits gained
6. Lessons Learned and Future Goals
   • Lessons learned from the initial audit and implementation
   • Lessons learned after implementation
   • Future goals on improving the process

Resources

• Canvas @ Yale Admin Access Process (Under Creative Commons License)
• Keys to the Kingdom Presentation Slides