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ysmalls
Community Champion

Who are Observers observing?

Hello,

 

This is our second year in which we have Observers in Canvas and one of the biggest issues we have experienced have been our parents not having access to observe all of their children.  This is not an issue with Canvas but rather our SIS where siblings are not being linked properly.

We have not and probably will not enable the parent app since security is lacking at this point in time.

I love the fact that parents can see which children they have in their Canvas account and are able to observe.  This feature also has come in very handy to use when replying to ticket but the drawback is that we must “Act as User” then go look to see which students are missing from that account.

I have posted a feature request Add “Students Being Observed” to Parent’s profile which will include that information on the parent’s profile saving time and help expedite tickets faster.  I would appreciate the votes.

Thank you

4 Replies
kona
Community Coach
Community Coach

ysmalls, I can definitely see where this could get frustrating! I've shared this with the Find Answers‌ and Canvas Admins‌ groups in the Community, but I'm also sharing it with the Canvas Developers‌ group because I'm wondering if this information is something that could be added to Canvas (like a Canvancements). This isn't my area of expertise, but I'm guessing that the information is in the API so the next step would be to figure out how to get it added to the Parents profile page. I wish I could assist more, but maybe some of the amazing people in these groups can help!

ysmalls
Community Champion

 @kona 


Thanks for sharing with the other groups, I'm almost sure other Canvas Admins will find this beneficial.

Happy Friday!

tbirbeck
Community Participant

Good morning! Our SIS doesn't send linked family information, but parents can add multiple observed students themselves.  In SETTINGS, click OBSERVING, then click +STUDENT to add additional students.  This Canvas guide provides detailed instructions. 

ysmalls
Community Champion

 @tbirbeck 

We have that featured turned off, the security is lacking which is why upload the information from our SIS to Canvas.