[OPEN] Attendance Report not generating


Engineers are currently investigating the issue.


Attendance report not generating

Expected Behavior

Investigate why the report is failing to generate


No workaround exists at this time.

Steps to Reproduce

  1. From the account navigate to the Attendance LTI

  2. Select to run a report

  3. Enter in some days to filter the report by

  4. Generate report

  5. Notice it says it was started and you should get an email, but an email never comes

Additional Info


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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