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Known Issues
Known Issues
This page provides visibility into the top issues Instructure is actively investigating, using technical language used by Engineering and Support teams. For additional assistance or help with workarounds, contact our Support team.
Use the filters to sort by product, feature, status, or most recently modified articles. Each article reflects a known issue and its current status:
Open: Engineers are currently investigating the issue.
Completed: Engineering has resolved the issue.
Pending: A solution is being tested in a beta environment.
Declined: A known issue was declined for a reason, check the known issue for further information.
If you are experiencing behavior described in a Completed known issue, please submit a ticket to Instructure Support using your institution's escalation process. This allows our Support team to adequately gauge the overall customer impact and prioritize appropriately.
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Status: Completed
Published: 05-30-2025
This behavior has been resolved and deployed to the production environment as of 6/17/25.
Description
Attendance report not generating.
Expected Behavior
Attendance report should be generating.
...
:
Canvas Account Settings
Status: Completed
Published: 05-14-2025
This behavior has been resolved and deployed to the production environment as of 5/21/25.
Description
When developer keys created via dynamic registration are deleted in the UI, their "developer_k...
:
Canvas Account Settings
LTI
Status: Completed
Published: 04-24-2025
This behavior has been resolved and deployed to the production environment as of 8/13/25.
Description
When an admin requests an Attendance report on the account level from Roll Call Attendance, it w...
:
Canvas Account Settings
Status: Completed
Published: 02-06-2025
This behavior has been resolved and deployed to the production environment as of M/D/YY.
Description
When you have a Blueprint Assignment setup with Mastery Paths and lock the Assignment, once thi...
:
Canvas Account Settings
Status: Completed
Published: 01-17-2025
This behavior has been resolved and deployed to the production environment as of 1/15/25.
Description
A partner, Atomic Jolt, reported seeing the “consumer_key” & “shared_secret” JSON fields added...
:
Canvas Account Settings
Status: Completed
Published: 12-06-2024
This behavior has been resolved and deployed to the production environment as of 1/15/25.
Description
When using a TXT file to upload a list of forbidden words/terms for passwords, if a word is us...
:
Canvas Account Settings
Status: Completed
Published: 12-02-2024
This behavior has been resolved and deployed to the production environment as of 11/20/24.
Description
When Default Source Content Security Policy Logging is enabled for an account, media uploaded...
:
Canvas Account Settings
Status: Completed
Published: 10-31-2024
This behavior has been resolved and deployed to the production environment as of 1/9/25.
Description
When Canvas for Elementary feature is enabled for the sub account, the SCORM navigation tab doe...
:
Canvas Account Settings
Status: Completed
Published: 08-31-2023
This behavior has been resolved and deployed to the production environment as of 9/18/23.
Description
QED has noticed that a user is not showing in their main instance even though they do have a log...
:
Canvas Account Settings
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