[OPEN]Last Participation data missing from student analytics CSV reports

Canvas

Engineers are currently investigating the issue.

Description

  • Last Participation Time data is missing from the students analytics CSV report for all students. However, on the UI, the Last Participation date is displayed.

Expected Behavior

  • For the Last Participation Time data to be included in the CSV report.

Workaround

No workaround available at this time

Steps to Reproduce

  1. Access a course with students that have previously participated in a course (submitted an assignment/quiz/…). Make sure that data on New Analytics is already updated.

  2. Navigate to the Students tab under New Analytics.

  3. On the UI, you can see the Last Participation data being displayed.

  4. Download the CSV report, and notice that the Last Participation data points are missing from the report.

Additional Info

OREO-3859

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Labels (1)
Tags (1)