Engineers are currently investigating the issue.
Description
When watching a SpeedGrader media comment and closing the video playback window that popped over the main speedgrader content, the audio keeps playing in the background until the page is refreshed.
Expected Behavior
The video should completely stop playing when the playback popup window is closed
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: Have course with a few student enrollments and a graded assignment.
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As the teacher navigate to the SpeedGrader of the assignment.
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Select the media comment option and record a comment with spoken text or upload a media file with spoken text.
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Submit the media comment.
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Start playing back the comment then close the playback window for the video.
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Observe that the audio keeps playing in the background.
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Navigate to the next student - the audio still keeps playing.
Additional Info
EVAL-4662
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
