cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Question banks with 51 or more questions duplicate questions.

Question banks with 51 or more questions duplicate questions.

Canvas white logo

This issue was declined by the product team. Please see the Additional Info section for resolution information.

Description

 

  • Editing a question in a Question Bank containing at least 51 total questions will duplicate the edited question.

  • Duplication only occurs when the question is first expanded by clicking its title, then edited.

  • Imported Question Banks will not duplicate on the first edit; instead, questions will be duplicated after the second edit.

 

Expected Behavior

 

Questions should not be duplicated after editing.

 

Workaround

 

Don't open the Question Details before editing a question in Question Banks containing more than 50 questions.

 

Steps to Reproduce

 

  1. Create a Question Bank with at least 51 Questions.

  2. Edit a question using the Edit Pencil, make a change, then click Update Question.

  3. Check the Question Banks screen and notice the number of questions hasn't changed.

  4. Enter the Question Bank again click on a question's title to show it's details. (Unique Question Text helps a lot here)

  5. Click the Edit Pencil and make a noticeable change then click Update Question.

  6. Check the Question Banks screen again and notice you now have one more question than before.

  7. Search the Question Bank for the question you just edited and you'll find two copies, the original and the one with the edits.

 

Additional Info


Jira-QO-45


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Labels (1)