After an outage on September 1, the Instructure Community is now fully available, including guides, release notes, forums, and groups. If some styling still looks unusual, clear your cache and cookies.
Issue Documented: 2025-01-21
This issue was declined by the product team.
Description
When creating questions in the RCE NVDA doesn’t correctly read the image. Instead it states that you’re on clickable content
Expected Behavior
For NVDA to successfully read the equation details
Workaround
No workaround exists at this time.
Steps to Reproduce
-
Create an equation in a page
-
Using NVDA navigate to the equation
-
Notice it doesn’t read the details of the equation correctly
Additional Info
RCX-2848
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
Community help
To interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in