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Issue Documented: 2024-12-09
This behavior has been resolved and deployed to the production environment as of 1/8/25.
Description
In the iOS Student app, grades for concluded courses (manually or soft-concluded by date) display a message stating "Total grades are restricted." This behavior does not occur on desktop, where grades are displayed correctly. Course settings confirm that "Hide totals in student grades summary" is not checked.
Expected Behavior
The grades for concluded courses should be visible to students on the iOS Student app, matching the desktop experience.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: Create a course, add a student, add content and grade, then set the course to a concluded term.
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Open the iOS Student app.
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Navigate to the dashboard.
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Select the course "11405767_Mobile_Grades."
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Go to the "Grades" section.
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Observe that the message "Total grades are restricted" appears.
Additional Info
MBL-18151
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
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