Leading through Chaos - Insights and Actions • Browse the resources from the keynote presented by the Academic Strategy Team.
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Known Issues
Known Issues
This page provides visibility into the top issues Instructure is actively investigating, using technical language used by Engineering and Support teams. For additional assistance or help with workarounds, contact our Support team.
Use the filters to sort by product, feature, status, or most recently modified articles. Each article reflects a known issue and its current status:
Open: Engineers are currently investigating the issue.
Completed: Engineering has resolved the issue.
Pending: A solution is being tested in a beta environment.
Declined: A known issue was declined for a reason, check the known issue for further information.
If you are experiencing behavior described in a Completed known issue, please submit a ticket to Instructure Support using your institution's escalation process. This allows our Support team to adequately gauge the overall customer impact and prioritize appropriately.
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Status: Open
Published: 10 hours ago
Engineers are currently investigating the issue.
Description
When a New Quiz has an outcome(s) attached to the quiz or questions in the quiz, and the quiz/outcome(s) are imported to a new course, ...
:
Canvas Outcomes
Canvas Quizzes
Status: Completed
Published: 02-11-2025
This case was unable to be reproduced. If behavior persists, please submit a new support case.
Description
When adding outcomes to a question in an existing New Quiz, the checkboxes for the outcom...
:
Canvas Outcomes
Canvas Quizzes
Status: Completed
Published: 12-30-2024
This behavior has been resolved and deployed to the production environment as of 4/23/25.
Description
When the Account and Course Level Outcome Mastery Scales feature option is enabled and an Outc...
:
Canvas Outcomes
Status: Completed
Published: 08-07-2024
This behavior has been resolved and deployed to the production environment as of 11/25/24.
Description
With the "Rubric Enhancements" feature, if there is more than one teacher/ta marking a rubric...
:
Canvas Outcomes
Status: Completed
Published: 08-07-2024
This behavior has been resolved and deployed to the production environment as of 8/28/24.
Description
When a teacher/TA grades a submission using a rubric, other teachers on the course cannot edit...
:
Canvas Outcomes
Status: Completed
Published: 07-31-2024
This behavior has been resolved and deployed to the production environment as of 11/06/24.
Description
When attempting to re-use a saved rubric comment that is longer than 100 characters, the text...
:
Canvas Outcomes
Status: Completed
Published: 07-31-2024
This behavior has been resolved and deployed to the production environment as of 8/28/24.
Description
If a rubric, using the new Rubric view, has a longer rating description for one of it’s criter...
:
Canvas Outcomes
Status: Completed
Published: 07-22-2024
This behavior has been resolved and deployed to the production environment as of 7/17/24.
Description
When an assignment is set to use the external tool submission type the + Rubric button on the ...
:
Canvas Outcomes
Status: Open
Published: 07-22-2024
Engineers are currently investigating the issue.
Description
With rubrics redesign enabled, criterion can only be duplicated once. Any further attempts will not duplicate the criterion.
Expected...
:
Canvas Outcomes
Status: Open
Published: 02-01-2024
Engineers are currently investigating the issue.
Description
When a New Quiz or New Quiz question has an outcome attached, and the quiz and outcomes are imported to another course, the Outcome Ana...
:
Canvas Outcomes
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