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Known Issues
Known Issues
For Known Issues updates after November 22, 2025, please reference the temporary Known Issues Status Updates spreadsheet.
This page provides visibility into the top issues Instructure is actively investigating, using technical language used by Engineering and Support teams. For additional assistance or help with workarounds, contact our Support team.
Use the filters to sort by product, feature, status, or most recently modified articles. Each article reflects a known issue and its current status:
Open: Engineers are currently investigating the issue.
Completed: Engineering has resolved the issue.
Pending: A solution is being tested in a beta environment.
Declined: A known issue was declined for a reason, check the known issue for further information.
If you are experiencing behavior described in a Completed known issue, please submit a ticket to Instructure Support using your institution's escalation process. This allows our Support team to adequately gauge the overall customer impact and prioritize appropriately.
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Status: Completed
Published: 11-21-2024
This behavior has been resolved and deployed to the production environment as of 1/29/25.
Description
When you assign a module to single student, and then go back into the assignment settings and ...
:
Canvas Modules
Status: Completed
Published: 11-19-2024
This behavior has been resolved and deployed to the production environment as of 1/29/25.
Description
When clicking through a Module, it announces the Module title under the expand Module options,...
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Accessibility
Status: Completed
Published: 11-19-2024
This behavior has been resolved and deployed to the production environment as of 2/12/25.
Description
When using they keyboard to navigate in modules, if you tab over to a module manage button men...
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Accessibility
Status: Completed
Published: 11-18-2024
This behavior has been resolved and deployed to the production environment as of 12/04/24.
Description
When attempting to add some course links to the RCE in the SpeedGrader comment box, it shows ...
:
Canvas Rich Content Editor
Status: Open
Published: 11-18-2024
Engineers are currently investigating the issue.
Description
When duplicating a New Quiz, the copy remains in a published state if the original New Quiz is in a published state.
Expected Behavio...
:
Canvas Quizzes
Status: Declined
Published: 11-18-2024
This issue was declined by the product team. This is a feature request and not a bug.
Description
When a page is updated and the Notify users that this content has change checkbox is selected, obs...
:
Canvas Notifications
Status: Completed
Published: 11-18-2024
This behavior has been resolved and deployed to the production environment as of 1/29/25.
Description
When using the arrow keys to navigate through a module item menu or assignment item menu, the ...
:
Accessibility
Status: Completed
Published: 11-14-2024
This behavior has been resolved and deployed to the production environment as of 4/23/25.
Description
When a group discussion topic has replies in the group context, you are able to still change t...
:
Canvas Discussions
Status: Completed
Published: 11-14-2024
This behavior has been resolved and deployed to the production environment as of 1/29/25.
Description
When users are using the Google Translate tool in a course, if they edit and save an item (suc...
:
LTI
Status: Declined
Published: 11-14-2024
This case was unable to be reproduced. If behavior persists, please submit a new support case.
Description
When using Voice Over on the quiz take page for a New Quizzes quiz, the first time you e...
:
Accessibility
Status: Completed
Published: 11-14-2024
This behavior has been resolved and deployed to the production environment as of 1/29/25.
Description
Editing an assignment from the Calendar applies the default due time set under course settings...
:
Canvas Assignments
Status: Completed
Published: 11-14-2024
This behavior has been resolved and deployed to the production environment as of 12/04/24.
Description
When a user is using a screen reader, they cannot tell if the View as Student button is a but...
:
Accessibility
Status: Completed
Published: 11-14-2024
This behavior has been resolved and deployed to the production environment as of 1/16/25.
Description
When using Voice Over on the quiz take page for a New Quizzes quiz, the Skip To Quiz Content l...
:
Accessibility
Canvas Quizzes
Status: Completed
Published: 11-07-2024
This behavior has been resolved and deployed to the production environment as of 11-20-24.
Description
When typing to edit in the Pretty HTML Editor, if you are not at the very top or bottom, it c...
:
Canvas Rich Content Editor
Status: Completed
Published: 11-05-2024
This behavior has been resolved and deployed to the production environment as of 2/6/25.
Description
When taking a New Quiz that contains a file upload question that has a file upload limit, users...
:
Canvas Quizzes
Status: Completed
Published: 11-05-2024
This behavior has been resolved and deployed to the production environment as of 12/04/24.
Description
When a course is using the Català (Catalan) language pack, users are getting an invalid date ...
:
Canvas Assignments
Status: Completed
Published: 11-05-2024
This behavior has been resolved and deployed to the production environment as of 11/26/24.
Description
Adding time to an existing new quiz session doesn’t update the remaining time on the student’...
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Canvas Quizzes
Status: Completed
Published: 11-05-2024
This behavior has been resolved and deployed to the production environment as of 11/20/24.
Description
When trying to generate an account report via API, and passing the parameter enrollment_term_...
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API
Status: Completed
Published: 11-05-2024
This behavior has been resolved and deployed to the production environment as of 11/8/24.
Description
Admin is looking at Admin Analytics for a sub account and under interactions by category for d...
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Canvas Analytics
Status: Completed
Published: 10-31-2024
This behavior has been resolved and deployed to the production environment as of 1/9/25.
Description
When Canvas for Elementary feature is enabled for the sub account, the SCORM navigation tab doe...
:
Canvas Account Settings
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