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Download Submissions in user settings results in a page error

Status: Declined
Published: 04-11-2024
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description When a student attempts downloading their submissions under their user Settings page usin...
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Canvas Assignments

Attendance Report not generating

Status: Completed
Published: 04-11-2024
This case was unable to be reproduced. If behavior persists, please submit a new support case. Description Attendance report not generating Expected Behavior Investigate why the report is failing ...
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Canvas Account Settings

[BETA FF] Account level Grading Scheme shows edit for teachers

Status: Completed
Published: 04-11-2024
This behavior has been resolved and deployed to the production environment as of 4/10/24. Description In beta with the grading scheme redesign enabled, if a teacher viewing their course settings att...
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Canvas Grading

Enabling the "external_tools_for_a2" flag with assignment enhancements enables breaks new_tab functionality

Status: Open
Published: 04-11-2024
This behavior has been resolved and deployed to the production environment as of 7/17/24. Description When the 'Assignment Enhancements for students' feature is enabled with the external_tools_for_a...
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Canvas Assignments

MathType LTI shows a refused to connect error in the RCE in New Quizzes

Status: Completed
Published: 04-08-2024
This behavior has been resolved and deployed to the production environment as of 5/22/24. Description When trying to add MathType LTI content to New quizzes via the RCE it throws a Refused to conn...
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Canvas Quizzes

LTI

Some gradebook filter do not stay active after page refresh

Status: Completed
Published: 03-28-2024
This behavior has been resolved and deployed to the production environment as of 7/31/24. Description Some gradebook filter do not stay active after page refresh: Start & End date - the filter is co...
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Canvas Grading

[OPEN] Users are met with an error when configuring New Analytics

Status: Completed
Published: 03-28-2024
This behavior has been resolved and deployed to the production environment as of 4/24/24. Description When configuring the New Analytics tool (needed to add the Online Attendance report) the user is...
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Canvas Analytics

Screen Readers cannot navigate to the RCE for Essay Questions

Status: Completed
Published: 03-28-2024
This behavior has been resolved and deployed to the production environment as of 6/05/24. Description In New Quizzes, screen readers cannot navigate to an Essay Question RCE. They get skipped over w...
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Canvas Quizzes

Importing SIS data returns a 400 error

Status: Completed
Published: 03-28-2024
This behavior has been resolved and deployed to the production environment as of 4/17/24. Description When attempting to import SIS data via API a 400 response is returned with an error.   "messag...
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SIS

Clicking mark as read/unread causes user to go to top of thread in Discussion Redesign

Status: Completed
Published: 03-27-2024
This behavior has been resolved and deployed to the production environment as of 5/22/24. Description Clicking "Mark Thread as Read" causes the user to go to the top of the main screen, causing th...
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Canvas Discussions

LTI returning a Page Error

Status: Completed
Published: 03-27-2024
This behavior has been resolved and deployed to the production environment as of 5/22/24. Description Users encounter an error when accessing an LTI through the course navigation link: Page Error ...
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LTI

[OPEN] Cannot delete criteria until page refresh when creating new rubric

Status: Open
Published: 03-14-2024
This behavior has been resolved and deployed to the production environment as of 4/10/24. Description When creating a new rubric, none of the criteria can be deleted until the rubric is saved and th...
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Canvas Assignments

Annotations from teachers intermittently not appearing for students on submissions

Status: Completed
Published: 03-13-2024
This behavior has been resolved and deployed to the production environment as of 5/08/24. Description Annotations from teachers are sometimes not showing up for students on previews for text based...
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Canvas Assignments

Bulk migration of Classic Quizzes to New Quizzes on import will cause many to fail

Status: Completed
Published: 03-11-2024
This behavior has been resolved and deployed to the production environment as of 7/24/24. Description When there are a lot of Classic Quizzes migrating to New Quizzes in course imports, some or mo...
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Canvas Quizzes

Images appear broken in Respondus Lockdown Browser

Status: Completed
Published: 03-11-2024
This behavior has been resolved and deployed to the production environment as of 4/30/24. Description When a classic quiz question contains an image and the quiz is migrated into a New Quizzes as...
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Canvas Quizzes

[OPEN] Outcome Analysis shows imported New Quizzes with outcomes as not having outcomes

Status: Open
Published: 02-01-2024
Engineers are currently investigating the issue. Description When a New Quiz or New Quiz question has an outcome attached, and the quiz and outcomes are imported to another course, the Outcome Ana...
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Canvas Outcomes

[OPEN] New Quiz scores are reverting when 'Restrict student result view' or 'Allow Multiple Attempts' is applied after graded

Status: Open
Published: 12-07-2023
Engineers are currently investigating the issue. Description When a New Quiz Submission has been given a score from the gradebook after the initial score was applied on submission and then enable ...
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Canvas Quizzes

[OPEN] Assignment submissions that include a file upload are not included as submissions or participations in analytics

Status: Open
Published: 10-24-2023
Engineers are currently investigating the issue. Description Currently, when a user uploads a file as part of an assignment submission, we count that as a file upload in Analytics and not a submis...
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Canvas Assignments

[OPEN] External Tool assignments set to open in a new tab block the "Find Rubric" button.

Status: Open
Published: 10-17-2023
Engineers are currently investigating the issue. Description When creating an external tool assignment that is set to open in a new tab, and then adding a rubric to it, there is an iframe overlapp...
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Canvas Assignments

LTI

[OPEN] Classic media comment format doesn't play nice when migrated to New Quizzes

Status: Open
Published: 10-04-2023
Engineers are currently investigating the issue.. Description When you have an embedded media file in a Classic Quiz question using the classic media comment format and then migrate the quiz into a ...
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Canvas Quizzes