Assessment not saved, got error message

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ElizabethBarr
Community Member

I just completed an entire exam/assessment on the Mastery Connect app.
I submitted it, but an error immediately came up with -
Oops! Sorry! Something went wrong.
Now the assessment is gone. GONE! Almost 3 hours of work, GONE!
HELP!!
Does anyone know how to recover it?

How can I put in a tech ticket with Mastery Connect?

I need help recovering this assessment!
I have another one to make for another grade.
I don't have time to redo this one!
HELP!

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EliLeafton
Community Member

HI! 

I am sorry you had this problem. 

If you have not already done so,  please contact Mastery Connect support, they should be able to help you with this issue. 

Laura Cotton 
Instructure Community Support 

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